Terms & Conditions

Welcome to gemstoreindia.com By accessing or using our website and services, you agree to comply with these terms and conditions. Please read them carefully before using our services. If you do not agree with any of the terms, you must not use our website.

General Terms
1. By using our website, you confirm that you are legally capable of entering into binding agreements.
2. You must be at least 18 years old or have parental/guardian consent to use our services.
3. Our products and services are intended for personal use and are subject to availability.
Products and Services
1. We aim to ensure that all product descriptions, prices, and availability are accurate, but we do not warrant that all information is error-free.
2. Images of products are for illustration purposes only, and actual products may vary slightly in appearance.
3. We reserve the right to modify or discontinue any product or service without prior notice.
Pricing and Payments
1. All prices are listed in Indian Rupee and include applicable taxes unless specified otherwise.
2. We reserve the right to change prices at any time. However, the price at the time of your order will remain applicable.
3. Payment must be completed at checkout using the available payment methods, including credit/debit cards, net banking, UPI, wallets, or other methods specified during the checkout process.
4. In case of payment failure, your order will not be processed.
Order Confirmation and Fulfillment
1. Once you place an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of your order.
2. We reserve the right to cancel any order for reasons such as product unavailability, pricing errors, or suspected fraud.
3. If we cancel your order, any payments made will be refunded.
Shipping and Delivery
1. We aim to dispatch orders within 5 business days. Delivery timelines depend on your location and chosen shipping method.
2. Shipping costs and delivery details will be provided during checkout.
3. We are not responsible for delays caused by third-party logistics providers or unforeseen circumstances such as natural disasters or government restrictions.
Returns and Refunds
1. Eligible items can be returned within 12 days of delivery. Items must be unused and in their original packaging.
2. Certain items, such as personalized products or perishables, may not be eligible for return.
3. Refunds will be processed within 7 business days after we receive the returned product.
4. Shipping fees are non-refundable unless the return is due to our error.
User Accounts
1. To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.
2. Any unauthorized use of your account should be reported to us immediately.
Intellectual Property
1. All content on this website, including text, images, logos, and graphics, is owned by ZYears Atttire or licensed to us.
2. Unauthorized reproduction, distribution, or modification of our content is prohibited.
Liability and Disclaimer
1. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
2. We make no guarantees that our website will be error-free or uninterrupted.
Governing Law
1. These terms are governed by the laws of India. Any disputes arising under these terms will be subject to the jurisdiction of the courts of Kolkata.
Liability and Disclaimer
1. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
2. We make no guarantees that our website will be error-free or uninterrupted.
Changes to Terms
1. We may modify these terms at any time. Changes will be posted on this page. Continued use of our services constitutes acceptance of the updated terms.
Contact Information